Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Only if local laws require it. We advise checking your city or state regulations, as requirements can vary. -
Are you licensed?
Yes, we are a fully licensed property management company and operate in compliance with all industry and legal standards. -
Can I reach you after hours?
Yes, we provide an emergency contact line for urgent issues. Routine inquiries are handled during business hours. -
Can you put the money directly into my account?
Absolutely. We offer direct deposit for all owner disbursements to ensure fast and secure payments. -
Do I get to see the lease or sign it?
Owners are welcome to review the lease agreement prior to signing. We typically execute leases on your behalf unless otherwise requested. -
Do you sell real estate too?
Yes, we also offer real estate sales services. If you're considering buying or selling, we’d be happy to assist. -
How and when do I get my checks?
Owner disbursements are typically issued via direct deposit shortly after rent is collected and expenses are reconciled. -
How is rent collection handled?
We provide tenants with multiple payment options, including 24/7 online payment access. If rent is late, we follow the lease agreement and take prompt action. -
How long of a lease do you sign?
Most leases are 12 months, though we can offer alternative terms based on your goals and market demand. -
How much security deposit do you charge the tenant?
Deposits are set in line with local laws and market standards, usually equal to one month’s rent or slightly higher based on applicant qualifications. -
How soon can you start managing my property?
As soon as we have a signed agreement and the property is rent-ready, we can begin management. -
What type of properties do you manage?
We manage single-family homes, condos, multi-family units, and select commercial properties. -
What type of reports do I get and how often?
You’ll receive monthly financial statements detailing rent, expenses, and maintenance. Year-end tax documents and additional reports are available as needed. -
Who holds the tenant security deposit?
Security deposits are held in a separate, compliant trust account per local regulations.

